We, SANEI LTD. (hereinafter referred to as “the Company”), believe that it is our important responsibility to handle the information relating to our individual customers in an accurate and confidential manner.
The Company has formulated the Privacy Policy regarding the personal information of our customers and has been disseminating our method of handling personal information throughout the Company and put it into practice.

Compliance with Laws, Regulations, and Other Rules

In handling personal information, the Company abides by any laws, regulations, guidelines, and other rules concerning the protection of personal information, and strives for the protection of personal information

What is Personal Information?

Personal information refers to information that can identify, and compare with, a specific individual by the following information:

  1. Name, identification number, technical information (such as GPS, IP address, and cookie identifier), and other factors relating to physical, physiological, genetic, psychological, economic, cultural, and social characteristics
  2. Information that cannot be used independently to identify an individual but could easily be compared with other information and thereby used to identify a specific individual

Collection and Purposes of Use of Personal Information

The Company does not collect the personal information of our customers without permission. We collect the information only when our customers provide it to us, in principle. The Company uses the provided personal information within the scope of purposes as detailed below:

  1. To send our catalogues upon request by our customers
  2. To respond to comments and requests from our customers
  3. To send notices on products, corporate activities, etc. of SANEI (such as catalogues, direct marketing mail) to our customers
  4. To make contact with our customers to provide after-sales service, maintenance service, and other services on our products
  5. To monitor, improve, and protect the contents, services, and website of the Company
  6. To provide services targeted at individuals via a digital platform of the Company, such as to propose our recommend contents or to provide advertisements related to the Company based on the preferences specified by, or contents selected by, the individual (these include a targeting advertising display via third-party services such as Google, YouTube, Facebook, and Twitter)
  7. To introduce events, promotion campaigns, seminars, projects, exhibitions, forums, or fairs that are related to the Company, to conduct identity verification in relation thereto, and to operate such events, or the like
  8. To make contact with persons who applied for job positions with the Company as to the date and time of an interview or to respond to persons who made an inquiry to us

Provision of Personal Information to a Third Party

Any personal information provided to us by our customers will not be disclosed to a third party except in cases falling under any of the following:

  1. When our customers have given us a consent
  2. When providing personal information to any of our subsidies or related companies within the scope of the purposes of use
  3. When providing a subcontractor with personal information to the extent necessary to attain our purposes of use

Disclosure, Correction, and Deletion of Personal Information

Please contact us at the following contact point for any request regarding the disclosure, correction, or deletion of personal information provided by you. Please note that disclosure, correction, or deletion will be made within a reasonable time period only when we confirm that the request has been made by our customer himself/herself.

Contact Info:
SANEI LTD. Japan Head Office

Changes to Privacy Policy and Notification Thereof

Privacy Policy is subject to change as necessary. Please refer to the latest version of the policy when using our website, as we are unable to notify you each time, we make a change.